Keep your generator looking and running like new.
Schedule your annual preventative maintenance today.
Call 540.479.5921
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We are a full-service Generac warranty repair dealer. Our technicians are factory trained and can provide professional and timely solutions to make sure your generator is on standby when you need it most! If your warranty has ended, you can still count on us for honest advice, effective diagnostics, and affordable repairs. |
Information about your warranty
*Accessories such as cold weather kits and Smart Manage Modules ("Load shedders") are not covered by this warranty. 4G LTE and Wi-Fi modules have their own warranty.
Warranties do NOT cover:
- Rust on enclosures after 1 year. Rust at any point is not covered if it is caused by improper installation, location in a hard or saltwater environment, or scratches where the integrity of the paint is compromised.
- Costs of normal maintenance
- Damage caused by accidents, shipping, handling, or improper storage
- Damage caused by the use of improper fuel
- Damage due to using non-Generac parts
- Failure due to abuse, neglect, improper installation, or rodent infestation
- Rental equipment is used while warranty generator repairs are being performed.
- Damage caused by any mode of transport deemed not standard by Generac
- Products that are modified without Generac authorization, including enclosing a generator in a secondary enclosure.
- Starting batteries, fuses, light bulbs, or engine fluid
- Additional costs for overtime, holiday, or outside-of-business-hours repairs
- Theft, fire, or other matters beyond the manufacturer's control
Do you have a technical question? We may be able to assist you over the phone.